INTERNATIONAL SHIPPING

Standard foreign shipping is by First Class Mail International for smaller items. First Class Mail does not offer tracking. Packages normally arrive within 2-3 weeks from the date payment clears. Shipping time may be longer during busy holiday periods or when customs delays occur. We cannot file a claim for a lost package until 45 calendar days after the shipment date. USPS Priority Mail International and Express Mail (EMS) are available upon request for an additional fee.

FREQUENTLY ASKED QUESTIONS

Will you add a Buy It Now?

NO. We let all of our auctions finish. We have a store for fixed price items.

Do you combine shipping?

YES. Let us know if you are bidding on or have purchased more than one item. We'll send a combined invoice with a single shipping charge. This must be done BEFORE making payment.

Can you re-size my ring?

NO. We do not offer sizing or any other repair services.

Do you have this item available in a different size / color?

NO. All the items that we have are listed, if you don't see it listed we don't have it.

Are the colored gemstones natural?

If we know, we'll state that fact. Natural and synthetic / lab-grown gemstones have the same chemical properties and cannot be distinguished with an electronic tester. We can only tell you what type they are.

Is the gold real / solid?

YES. Unless specifically listed as plated or gold-filled. The word 'solid' means that gold is the only metal present. Some items are made of gold, but hollow inside.

What is the carat weight of the stone?

If it's not listed we don't know. Carats are a measure of weight which requires removing the stone from its setting. We do not do this, and therefore can only tell you the size / dimensions of the stone.

Do you know the history / story behind this item or exactly how old it is?

NO. We do not know the history of the items we sell, and we will state to the best of our knowledge how old something is in the description.